Returns + Exchanges
We gladly offer free returns & exchanges for all U.S. orders placed directly from our website!
We do not cover your shipping costs back to us.
In order to receive a refund the merchandise must be returned within 14 days of delivery, in the exact condition in which it was shipped.
For products being returned due to any damages/product defaults the bag must be reviewed with pictures before a refund or the shipment of a new bag.
We reserve the right not to refund you if you return items to us outside the terms of our returns Policy.
Please allow 5 business days from the time we receive your return for the refund to be processed. Depending on your financial institution it may take up to 10 business days to post the refund to your account.